{"id":474750,"date":"2021-12-22T10:02:36","date_gmt":"2021-12-22T10:02:36","guid":{"rendered":"https:\/\/www.kapitalafrik.com\/?p=474750"},"modified":"2021-12-22T10:02:36","modified_gmt":"2021-12-22T10:02:36","slug":"togo-telephone-operators-again-pinned-by-the-regulator","status":"publish","type":"post","link":"https:\/\/www.financialafrik.com\/en\/2021\/12\/22\/togo-telephone-operators-again-pinned-by-the-regulator\/","title":{"rendered":"Togo: telephone operators (again) pinned by the regulator"},"content":{"rendered":"<div class=\"pdfprnt-buttons pdfprnt-buttons-post pdfprnt-top-bottom-left\"><\/div><p>The quality of service on the networks of Togo Cellulaire and Moov Africa Togo, the two mobile telephone operators in Togo, does not comply with the quality obligations set by the regulations. This is the &#8220;final&#8221; observation drawn up by Arcep, the regulatory authority for electronic communications and postal services, following an investigation carried out for the year 2021.<\/p>\n<p>In a press release published to this effect, the regulator indicates that its investigation focused on the one hand, on voice service indicators such as voice quality, call cut rate, call success rate and, on the other hand, on data service indicators such as the download failure rate, the upstream speed and the downstream speed.<\/p>\n<p>Arcep, which has become increasingly finicky since 2020 just after the privatization of the incumbent telecoms operator in November 2019, is not on its first outing against the two operators who have shared the market for several years. In July 2021, it opened a sanctioning procedure for serious breaches of service quality obligations against them.<\/p>\n<p>Shortly before, Arcep had also condemned &#8211; even amended &#8211; Moov Africa Togo and Togo Cellulaire on several subjects including money transfer services, the validity of telephone credits and the practices of differentiating tariffs for intra-network and inter-network communications. -network.<\/p>\n<div class=\"pdfprnt-buttons pdfprnt-buttons-post pdfprnt-top-bottom-left\"><\/div>","protected":false},"excerpt":{"rendered":"<p>The quality of service on the networks of Togo Cellulaire and Moov Africa Togo, the two mobile telephone operators in Togo, does not comply with the quality obligations set by the regulations. This is the &#8220;final&#8221; observation drawn up by Arcep, the regulatory authority for electronic communications and postal services, following an investigation carried out<\/p>\n","protected":false},"author":536282,"featured_media":474751,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"aside","meta":{"pmpro_default_level":"","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"translated_post_url_fr":"","_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[16068,12036,12012],"tags":[20365,20364,18448,12308],"class_list":["post-474750","post","type-post","status-publish","format-aside","has-post-thumbnail","category-fintech-telecom","category-sectors","category-telecoms-en","tag-moov-africa-togo","tag-telephone-operators","tag-the-regulator","tag-togo-en","post_format-post-format-aside","pmpro-has-access"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Togo: telephone operators (again) pinned by the regulator - Financial Afrik<\/title>\n<meta name=\"description\" content=\"Headed by Adama Wade and his team of 20 journalists, Kapital Afrik offers strategic and financial information to executives and managers. The aim of Kapital Afrik is to provide financial and political news, give priority to human entrepreneurial experiences, lend life to economic policies, givemeaning to statistics. Our \u201cexaggerated pretensions\u201d inspire us. We will strive, and gradually, to conceive, comfort and reach them. Three versions, three approaches and a global vision. The website is constantly on the news. The newsletter relays information every morning to executives, bankers, university financiers, students. The monthly edition analyzes the information and explains the setbacks. A single credo initiates our journalistic approach: information = actors, facts = a pluralistic vision. We aspire to neutrality, but we assume our subjectivity\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.financialafrik.com\/en\/2021\/12\/22\/togo-telephone-operators-again-pinned-by-the-regulator\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Togo: telephone operators (again) pinned by the regulator\" \/>\n<meta property=\"og:description\" content=\"Headed by Adama Wade and his team of 20 journalists, Kapital Afrik offers strategic and financial information to executives and managers. The aim of Kapital Afrik is to provide financial and political news, give priority to human entrepreneurial experiences, lend life to economic policies, givemeaning to statistics. Our \u201cexaggerated pretensions\u201d inspire us. We will strive, and gradually, to conceive, comfort and reach them. Three versions, three approaches and a global vision. The website is constantly on the news. The newsletter relays information every morning to executives, bankers, university financiers, students. The monthly edition analyzes the information and explains the setbacks. A single credo initiates our journalistic approach: information = actors, facts = a pluralistic vision. We aspire to neutrality, but we assume our subjectivity\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.financialafrik.com\/en\/2021\/12\/22\/togo-telephone-operators-again-pinned-by-the-regulator\/\" \/>\n<meta property=\"og:site_name\" content=\"Financial Afrik\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/FinancialAfrik\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-12-22T10:02:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.financialafrik.com\/en\/wp-content\/uploads\/2021\/12\/telechargement-9-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"112\" \/>\n\t<meta property=\"og:image:height\" content=\"112\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Albert Savana\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Financialafrik\" \/>\n<meta name=\"twitter:site\" content=\"@Financialafrik\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Albert Savana\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/\"},\"author\":{\"name\":\"Albert Savana\",\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/#\\\/schema\\\/person\\\/12e2e10e56f65df0540cb842b7b0ce22\"},\"headline\":\"Togo: telephone operators (again) pinned by the regulator\",\"datePublished\":\"2021-12-22T10:02:36+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/\"},\"wordCount\":213,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/telechargement-9-1.jpg\",\"keywords\":[\"Moov Africa Togo\",\"telephone operators\",\"the regulator\",\"Togo\"],\"articleSection\":[\"Fintech &amp; T\u00e9l\u00e9com\",\"Sectors\",\"Telecoms\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/\",\"url\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/\",\"name\":\"Togo: telephone operators (again) pinned by the regulator - Financial Afrik\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/2021\\\/12\\\/22\\\/togo-telephone-operators-again-pinned-by-the-regulator\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.financialafrik.com\\\/en\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/telechargement-9-1.jpg\",\"datePublished\":\"2021-12-22T10:02:36+00:00\",\"description\":\"Headed by Adama Wade and his team of 20 journalists, Kapital Afrik offers strategic and financial information to executives and managers. 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